Privacy Policy, Cookies &
Website Terms

The Pines Group

Last Updated: March 17, 2026

The Pines Group (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This page explains how we collect, use, disclose, and protect your information when you use our website and services.

By using this website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information when you interact with our website, including when you:

Submit a contact form
Request a quote or service estimate
Contact us by email or phone
Subscribe to updates or marketing communications
Interact with advertisements or marketing campaigns

The personal information we may collect includes:

Name
Email address
Phone number
Property address (if provided)
Any information you include in form submissions or messages

We only collect personal information that is necessary to respond to inquiries or provide our services.

2. How We Use Your Information

The Pines Group may use the information you provide to:

Respond to inquiries or service requests
Provide quotes and property maintenance services
Communicate regarding services you have requested
Improve our website and services
Measure advertising and marketing effectiveness
Maintain internal business records

We do not sell or rent your personal information to third parties.

3. Advertising & Analytics

Our website uses analytics and advertising tools to help us understand website traffic and improve our services.

These tools may include:

Google Analytics
Google Ads
Google Tag Manager
other website analytics tools

These tools may collect non-personally identifiable information such as:

browser type
device type
pages visited
time spent on pages
referral sources
approximate geographic location

This information helps us understand how visitors use our website and improve the effectiveness of our advertising campaigns.

Google may also use cookies and similar technologies to show relevant ads to users who previously visited our website.

You can learn more about how Google uses data here:

https://policies.google.com/technologies/ads

Users can opt out of Google’s advertising cookies by visiting:

https://adssettings.google.com

4. Cookies

Our website uses cookies and similar tracking technologies to improve your experience.

Cookies are small files stored on your device that help websites remember information about your visit.

Cookies may be used to:

enable website functionality
analyze website traffic
measure advertising performance
improve user experience

Types of cookies we may use include:

Essential Cookies

Necessary for website functionality and security.

Analytics Cookies

Used to understand how visitors interact with our website.

Advertising Cookies

Used by platforms like Google Ads to measure campaign performance and show relevant advertisements.

You can control or disable cookies through your browser settings.

Please note that disabling cookies may affect website functionality.

5. Third-Party Services

Our website may integrate with or link to third-party services including:

Google Analytics
Google Ads
Google Maps
social media platforms

These services may collect information according to their own privacy policies.

We encourage you to review the privacy policies of these third parties.

6. Data Security

We take reasonable measures to protect the personal information submitted through our website.

Our website is hosted on Squarespace, which provides secure hosting infrastructure and industry-standard security protections.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

In accordance with applicable Canadian privacy laws, you may request to:

access personal information we hold about you
request corrections to inaccurate information
request deletion of your personal information where applicable

To make a request, please contact us using the contact information provided below.

8. Website Terms & Conditions

By using this website, you agree to the following terms:

Website Content

All content on this website, including text, images, logos, and graphics, is the property of The Pines Group unless otherwise stated.

Content may not be copied, reproduced, or distributed without written permission.

Website Use

You agree to use this website for lawful purposes only.

You must not attempt to:

gain unauthorized access to the website
disrupt website functionality
misuse contact forms or services

Service Information

Information provided on this website regarding services, pricing, and availability is for general informational purposes and may change without notice.

Submitting a contact form or inquiry does not constitute a binding agreement for services.

9. External Links

This website may contain links to external websites. The Pines Group is not responsible for the privacy practices or content of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy and Terms from time to time.

Any updates will be posted on this page with the revised date listed above.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact: